{"xsrfToken":"d0947305958ea9f8e79e1ad55e9102770c2d8bc3_lout","branding":{"id":"5","key":"support","name":"Ytria Customer Support Portal","portalBaseUrl":"/servicedesk/customer/portal/5"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/4d5d0f43-3f99-421b-b678-3a02e8a5f78e/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1ZmE5ZjRhYy1jZDg3LTRkYmUtYWY3NS1lOTQ4OTBlY2YwYTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjRkNWQwZjQzLTNmOTktNDIxYi1iNjc4LTNhMDJlOGE1Zjc4ZSI6WyJyZWFkIl19LCJleHAiOjE3NDE3NDUyNjQsIm5iZiI6MTc0MTc0NDY2NH0.jY5Da8uJ8uSlOnu5UYJu4zdz1N_s2qi588H9uQnhkYI&client=5fa9f4ac-cd87-4dbe-af75-e94890ecf0a7&mode=fit","logoId":"4d5d0f43-3f99-421b-b678-3a02e8a5f78e","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Ytria Customer Support Portal","sharedPortalName":"Ytria Customer Support","translations":{"en-US":{"helpCenterTitle":"Welcome to the Ytria Customer Support Portal","sharedPortalName":"Ytria Customer Support","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#d70f64","helpCenterTitleColor":"#d70f64","bannerMediaApiUrl":"https://api.media.atlassian.com/file/f4a88c45-708d-40df-a93b-9b5ccb305f26/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1ZmE5ZjRhYy1jZDg3LTRkYmUtYWY3NS1lOTQ4OTBlY2YwYTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmY0YTg4YzQ1LTcwOGQtNDBkZi1hOTNiLTliNWNjYjMwNWYyNiI6WyJyZWFkIl19LCJleHAiOjE3NDE3NDUyNjQsIm5iZiI6MTc0MTc0NDY2NH0.9qyaL8o0yBSkiyVHgcjN9OkUinq3d63r-Vv6F2L6bmc&client=5fa9f4ac-cd87-4dbe-af75-e94890ecf0a7&height=300&mode=fit","bannerMediaApiFileId":"f4a88c45-708d-40df-a93b-9b5ccb305f26","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"5","key":"support","projectId":10046,"serviceDeskId":5,"name":"Ytria Customer Support Portal","description":"","portalBaseUrl":"/servicedesk/customer/portal/5","reqTypes":[{"id":"39","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10549,"iconUrl":"https://ytria.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[10],"key":""},{"id":"41","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10545,"iconUrl":"https://ytria.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[10],"key":""},{"id":"42","name":"Suggest a new feature or improvement","descriptionHtml":"","callToAction":"Suggest a new feature or improvement","introHtml":"<p>Let us know your idea for a new feature or improvement.</p>","icon":10535,"iconUrl":"https://ytria.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[10],"key":""},{"id":"36","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10520,"iconUrl":"https://ytria.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[10],"key":""},{"id":"40","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://ytria.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"69","name":"Feedback request","descriptionHtml":"","callToAction":"Feedback request","introHtml":"<p>Request received from product's Feedback form.</p>","icon":10514,"iconUrl":"https://ytria.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10514","groups":[],"key":""},{"id":"37","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10536,"iconUrl":"https://ytria.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""}],"reqGroups":[{"id":10,"name":"General"}],"orderMapping":{"10":[41,36,39,42]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":5,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"YS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1ZmE5ZjRhYy1jZDg3LTRkYmUtYWY3NS1lOTQ4OTBlY2YwYTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDQ2IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDE3NDU4NjQsIm5iZiI6MTc0MTc0NDY2NH0.Ef92TIedaQWxkBylGmQoMn9fzwYMEglanpb8gBz0hug","targetCollection":"upload-project-10046","endpointUrl":"https://api.media.atlassian.com","clientId":"5fa9f4ac-cd87-4dbe-af75-e94890ecf0a7","tokenDurationInMins":20}},"sharedPortal":{"name":"Ytria Customer Support","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}